shippmate - UPS and FEXEx Complaints

San Mateo, California 0 comments
Not resolved

UPS and FEDEx both are horrible.

Things I hate about UPS and FEDEx.

I hate when you are given a 12 hour window for possible delivery and they never deliver your package within the first 4 hours of the window.

I hate when you are given a 12 hour window for possible delivery NOR do they deliver your package within the last 8 hours of the window

I hate when you wait all day at home waiting for a package that never comes.

I hate when the delivery drivers lie and say they attempted delivery.

I hate when the delivery drivers lie and say they attempted delivery and the station hubs receive the false system confirmation.

I hate when you wait all day at home waiting for a package that never comes but when you check online it says "delivery attempt made-no one home".

I hate when you find out this has happen again.

I hate when you call the 800 number you often get a useless pawn.

I hate when they ask me if I would like to file a claim for a lost or damage package.

I hate when one person on the phone tells me something completely different then another.

I hate when you ask to speak to a manager they act like it's not possible.

I hate when you ask to speak to a manager they tell you there is not one available.

I hate when I ask to speak to a manager they put you on hold and come back to tell you there is not one available.

I hate when after 20 min on the phone trying to speak to a manager you finally get one and they are just as unhelpful.

I hate when I ask to speak to a manager and finally get one on the phone and feel deep inside they really are not a manager.

I hate when they give you another number to call for help you spend they next 10 min explaining over again what just happen.

I hate when you call the other number they are just as unhelpful.

I hate when the customer rep tells you the best they can do is make a note in the system and wait.

I hate when they don't deliver my package apologize on the phone but then can't do anything about it.

I hate when a Next Day or 2 Day service doesn't make it and they won't give a refund...........unless you push and push and push the issue.

I hate when a Next Day or 2 Day service doesn't make it and they won't give a refund...........unless you push and push and push the issue....then find out your account still hasn't been credited.

I hate when a Next Day or 2 Day service doesn't make it and they won't give a refund...........unless you push and push and push the issue....then find out your account still hasn't been credited.....you call back and have to start from the beginning.

I hate when you finally get the refund you still hate them.

I hate when you have to play the role of your own freight forwarder and pick up your own package.

Review about: Music Station.

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